Only use this function if you already have a Brand ID SERO account.

If you are a first time SERO user, you will need to contact Brand ID Customer
Service to set up a new account.
Customer Service contact information is listed
at the bottom of this page.

If you are an existing SERO user and have forgotten your username and or
password please carefully read the instructions below.

Please enter your email address below then click the Submit Button. If we do not have your email address on file you will need to contact your Brand ID Customer Service Rep for further assistance. Customer Service contact information is listed at the bottom of this page.

Please enter your email address below then click the Submit Button:
 
 
 
 
Brand ID Customer Service Information
 
Brand ID LLC
714 545 9902
support@brandid.com
 
Brand ID HK LTD
852 2899 2955
support@brandid.com
 
Brand ID Ningbo
86 2 2791 1475
support@brandid.com